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Nichols named SVP spa operations at WTS International

22 Jan 2019 Spa, fitness and lifestyle consultancy and management firm WTS International (WTS) has named Janice Nichols as the new senior vice president of spa operations.

Nichols brings more than 30 years of experience in the beauty and wellness industry. WTS says her depth of knowledge of spa operations and revenue generation – along with her proven ability to build high-performance teams – will be "critical to its continued growth in the wellness sector".

“Janice’s expertise and the ability to build relationships is key to WTS International’s success,” said president and founder Gary Henkin. “We’ve expanded our senior leadership team this year and Janice’s new role will further ensure that we have a world-class team in place.”

Most recently, Nichols represented WTS International as a corporate operations director, overseeing the spa operations for a large portfolio of accounts. Previously she worked in sales, marketing and spa operations for Elizabeth Arden, the Aveda Corporation, and as the VP, spa division for Sport & Health Clubs.

On her new role, Nichols said: “Our goal in 2019 is to build a strong, collaborative team of corporate operations directors to drive robust top and bottom line revenues and to deliver an exemplary guest experience.”

As senior vice president of spa operations, she will be responsible for maintaining successful operations for more than fifty spas, providing exceptional guest experiences, and further improving financial performance at all WTS facilities.