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Online training class for spa managers tackles retail selling

09 Feb 2016 “Increasing Your Retail Selling: An Online Training Class for Spa Managers” is now available through Spa Standard’s online learning platform. The retail training class is designed to help spa managers and therapists deliver advice to clients in a manner that naturally leads to increased retail purchases.

“After more than 10 years of experience in the industry, we saw the need for reasonably priced access to continuing education and professional development,” said Spa Standard founder and CEO Kelly Maack.

The course has been created in conjunction with Linda Harding-Bond, president of Moontide Consulting.

“This is the only retail training designed specifically for introverts, the most prevalent personality type found among spa therapists,” said Harding-Bond.

Harding-Bond suggests that without proper training, therapists will not be able to overcome the natural aversion that many have to selling.